Account Overview

Active Locations
170
Across 12 states
Active Contracts
12
3 expiring in 90 days
Open Tickets
8
2 high priority
Current Balance
$0.00
All invoices paid

Your Locations

Location Services Status Last Activity Actions
Portland Downtown #001
123 SW Broadway, Portland, OR 97205
Internet, VoIP, Cameras, POS Active Dec 10, 2025 View Details
Seattle Belltown #002
2101 4th Ave, Seattle, WA 98121
Internet, VoIP, Cameras Active Dec 12, 2025 View Details
Boise West End #003
789 W Bannock St, Boise, ID 83702
Internet, VoIP, POS Pending Setup Dec 8, 2025 View Details
Eugene Campus #004
1401 Franklin Blvd, Eugene, OR 97403
Internet, Cameras, POS Active Dec 11, 2025 View Details
Spokane Valley #005
15602 E Indiana Ave, Spokane, WA 99216
Internet, VoIP, Cameras, POS Active Dec 13, 2025 View Details

Recent Support Tickets

#TKT-10847 Internet connectivity issues at Portland Downtown
Intermittent connection drops during peak hours affecting POS systems.
Opened: Dec 11, 2025 Priority: High Assigned to: Network Team
In Progress
#TKT-10832 Camera offline at Eugene Campus
Rear parking lot camera not recording since Dec 8.
Opened: Dec 9, 2025 Priority: Medium Assigned to: Security Team
Resolved
#TKT-10819 VoIP quality degradation
Staff reporting echo and audio delay on phone calls.
Opened: Dec 7, 2025 Priority: Medium Assigned to: VoIP Team
In Progress

Active Contracts & Agreements

Master Service Agreement
Agreement #MSA-2024-001
Active
Start Date: Jan 1, 2024
End Date: Dec 31, 2026
Annual Value: $2,450,000
Managed Internet Services
Contract #INT-2024-170
Active
Locations: 170 sites
Renewal Date: Mar 15, 2026
Monthly Value: $85,000
Security & Surveillance
Contract #SEC-2024-170
Active
Cameras: 850 units
Renewal Date: Jun 30, 2026
Monthly Value: $34,000

Recent Invoices

Invoice # Date Issued Amount Status Actions
INV-2025-1142 Dec 1, 2025 $145,230.00 Paid Download PDF
INV-2025-1098 Nov 1, 2025 $145,230.00 Paid Download PDF
INV-2025-1054 Oct 1, 2025 $145,230.00 Paid Download PDF

Your Account Team

Josh Davis
Account Manager
Email: josh@cipesolutions.com
Phone: (555) 123-4567
Availability: Mon-Fri, 8am-6pm PT
Technical Support
24/7 Support Team
Email: support@cipesolutions.com
Phone: (555) 987-6543
Availability: 24/7 Support
Billing Department
Accounts Receivable
Email: billing@cipesolutions.com
Phone: (555) 456-7890
Availability: Mon-Fri, 9am-5pm PT